When many reviews near you complain about prices, customers are worried about the bill. Put your real prices on your listing, and on your menu if you serve food. A customer who knows the price before coming is less likely to feel cheated. Never speak about another shop's prices.
Meena runs a small South Indian eatery near a bus stand. Reviews of places nearby kept saying "bill was too high" and "prices not shown".
Meena's prices were fair, but they were only on a board inside. Nobody could see them online.
She added her menu with prices to her Google listing. She also wrote her thali price in her description.
This is an example, with a made up name and business.
Fix it yourself
- Check your own reviews first. If your customers also complain about price, look at that before you post anything.
- Write down your real prices. Use the price a customer actually pays. Say if tax or packing is extra.
- Add them to your listing. Open your Business Profile and tap Edit profile. Look for Menu, Products or Services, depending on your business. Our guide on the services list shows how.
- If you serve food, add a menu. A clear photo of a printed menu also helps. Make sure the prices are readable.
- Add one plain line to your description. For example, "Full meals from ₹120." Use your own real price.
- Keep prices up to date. When a price changes, change it online the same day.
Rules to keep
- Show the price people really pay. No hidden extras.
- Never say another shop is costly.
- Never post a price you will not honour.
Common questions
My prices are higher than others nearby. Should I still show them?
Yes. Say what the customer gets for that price. People pay more when they know why.
What if my prices change every week?
Show a starting price, like "from ₹80". Update it when it moves a lot.
Will showing prices bring more customers?
Nobody can promise that. It removes one worry for a customer who is deciding.