A shop near you stopped selling an item? Tell people you have it

When a place near you stops selling an item, its customers start looking elsewhere. If you sell that item, make it easy to find. Show it on your listing with a photo and a price. Tell your own customers you have it. Never speak about the other shop.

Anil runs a dairy and sweets shop in a colony. A shop nearby stopped selling fresh paneer.

Anil makes fresh paneer every morning. But his listing did not mention it at all.

He added paneer to his products with a photo and price. He sent a short WhatsApp message to his regular customers: "Fresh paneer every morning."

This is an example, with a made up name and business.

1. Check if you really sell it. And check that you can keep it in stock.
2. Add it to your listing. Open your Business Profile and tap Edit profile. Look for Products, Menu or Services. Our services list guide shows how.
3. Add a real photo and price. Your own item, your real price. See our prices guide.
4. Post about it. One short post saying you have it. Our guide on posting on your Google listing shows how.
5. Tell your own customers. Send it on WhatsApp to people who already message you.
6. Keep it in stock. New customers who come for it should find it. See our stock guide.

Rules to keep

• Never say "they stopped, come to us". Talk only about your shop.
• Never name or criticise the other shop.
• Never post an item you do not really have.

Should I start selling the item they dropped?

Only if your customers want it and you can keep it in stock. They may have dropped it for a reason.

Should I raise the price now that they stopped?

That is your choice. A fair price keeps new customers coming back.

Will this bring their customers to me?

Nobody can promise that. It helps someone looking for that item find you.